Q: What is an MES?
A: A Manufacturing Execution System (MES) is a software solution that monitors, tracks, and optimizes manufacturing operations in real time. It bridges the gap between production planning and the actual factory floor processes.
Q: Who can benefit from an MES?
A: Manufacturers of all sizes and industries, including automotive, food and beverage, electronics, and pharmaceuticals, can benefit from an MES to improve efficiency, ensure quality, and streamline operations.
Q: What features does your MES offer?
A: Our MES includes:
- Production Management: Scheduling, work order tracking, and execution.
- Inventory Management: Real-time tracking of materials and finished goods.
- Quality Assurance: Defect tracking, compliance management, and testing workflows.
- Performance Analysis: OEE (Overall Equipment Effectiveness) and KPI tacking.
- Integration: Seamless ERP and IoT device integration.
- Reporting and Analytics: Detailed reports and dashboards
Q: Is your MES scalable to support my business as it grows?
A: Yes, our MES is designed to be scalable. This means that whether you are a small business, a small manufacturer or a larger company/enterprise, this system can be perfectly customized to fit your business’ needs.
Q: Is your MES customizable?
A: Absolutely. Our MES can be tailored to fit the specific needs of your manufacturing processes, workflows, and compliance requirements.
Q: How long does it take to implement the MES?
A: Implementation timelines vary based on the complexity of your operations, but most implementations are completed within 3-6 months.
Q: Do you provide training for employees?
A: Yes, we offer comprehensive training programs, including on-site and virtual options, to ensure your team is comfortable using the MES
Q: What kind of customer support do you offer for your MES?
A: Our chat bot is active 24/7, but live customer support availability depends on the availability of our support agents and developers. Additionally, included in our system is a built-in guide that can help the users go through the basic functionalities of our system as well as a help center for more advanced issues.
Q: What are the costs associated with your MES?
A: Pricing is based on factors like the size of your operation, the number of users, and customization requirements. Contact us for a personalized quote.
Q: Do you offer a subscription model?
A: Yes, we offer flexible pricing models, including subscription-based and perpetual licenses.
Q: Can I try the MES before purchasing?
A: Yes, we offer a free demo and trial period so you can explore the features and see how they fit your needs. You can request for a free trial here.
Q: How can I schedule a demo?
A: You can schedule a demo by clicking the "Start your free 30-day trial" button on our website or contacting our sales team directly.
Q: Is your MES cloud-based or on-site?
A: Our MRP system is fully cloud-based to reduce the impact of our system to user devices. This means that even businesses with less-than-ideal specs in their devices can use our MRP system without any issues.
Q: Can your MES integrate with our ERP system?
A: Yes, our MES supports seamless integration with popular ERP systems like SAP, Oracle, and NetSuite.
Q: Does your MES work with legacy systems?
A; Yes, we can integrate with most legacy systems using APIs or custom connectors.
Q: How secure is the data within your MES?
A: Our group takes data security seriously and our system implements very high standards when it comes to data encryption and protection to ensure that you and your business’ data is completely safe and secure.
Q: Does the MES comply with industry standards?
A: Yes, our MES supports compliance with industry-specific standards such as ISO, FDA, and GMP.
Q: Does your MES support IoT devices?
A: Yes, our MES integrates with IoT devices to provide real-time data collection and monitoring.
Q: Where do I start as a new user?
A: For new users who are still familiarizing themselves with our system, you can access our support page here.